Your HSBC debit card
When you open an account with us, your HSBC debit card gives you easy access to your money to make secure transactions all over the world.
Benefits
With all our debit cards you get:
Chip and PIN protection
Your HSBC debit card is embedded with a microchip. When used with your 6-digit PIN, it provides even more protection against fraud than magnetic stripe cards.
Worldwide acceptance
HSBC debit cards are accepted globally at over 1 million ATMs and over 28 million retail outlets.
SMS alert service
You will be automatically enrolled into the free SMS alert service and will instantly receive a message on your local mobile phone informing you of your card transactions in real time.
Go green with HSBC
HSBC Debit Cards are now made from 85% recycled plastic.
HSBC I Love Deals cards discount program
Enjoy up to 50% discount when using any of your HSBC cards at a variety of exclusive merchants. View HSBC I Love Deals offers.
Built-in accessibility features
Your card comes with features that make it easier for everyone to use. Including an arrow and notch that signal which end to put into card readers and ATMs.
Access to multiple HSBC accounts
You can access up to three HSBC accounts through the ATMs provided that the card is linked to those accounts.
HSBC ATM services in Egypt and abroad
Cash withdrawal, account balance inquiry and mini-statement request is all available using your debit card at HSBC ATMs.
HSBC Entertainer app
As an HSBC Debit Card customer, you can download the app for free to access over 9,000 'Buy 1 Get 1 Free' dining, entertainment, hotel and wellness offers for you and your family. Offers are available in 15 countries and regions across the Middle East, Asia, Africa and Europe including England, Saudi Arabia and the United Arab Emirates. Find out more about the app.
Visa discounts and deals
Enjoy a selection of privileges, gifts, savings and opportunities specially tailored for Visa Platinum cardholders.
Purchase protection and extended warranty
Your purchases are covered under free comprehensive purchase protection and extended warranty insurance offered by Visa International. Find out more.
Discover our debit cards
What you get with an HSBC Premier Debit Card
- Enjoy all the benefits of your HSBC Premier Debit Card without any annual membership fees.
- Make purchases of up to EGP 500,000.00 daily at millions of outlets locally and abroad wherever the Visa logo is displayed.
- Access your HSBC accounts at over 1 million ATMs displaying the Visa logo.
- Withdraw cash up to EGP 30,000 daily.
What you get with an HSBC Advance Debit Card
- Enjoy all the benefits of your HSBC Advance Debit Card without any annual membership fees.
- Make purchases of up to EGP 250,000.00 daily at millions of outlets locally and abroad wherever the Visa logo is displayed.
- Access your HSBC accounts at over 1 million ATMs displaying the Visa logo.
- Withdraw cash up to EGP 30,000 daily.
What you get with an HSBC Personal Banking Debit Card
- Make purchases of up to EGP 160,000.00 daily at millions of outlets locally and abroad wherever the Visa logo is displayed.
- Access your HSBC accounts at over 1 million ATMs displaying the Visa logo.
- Withdraw cash up to EGP 30,000 daily
Added protection
Experience extra levels of online security
With Verified by Visa® you get an additional layer of online shopping security when you shop at participating retailers using your HSBC debit card.
Chip & PIN
Your HSBC debit card is embedded with a microchip (chip). Your PIN is a 6-digit personal identification number that you create using our phone banking service. Cards with chip technology are harder to copy and help safeguard against fraud. When used together with your 6-digit PIN, using your HSBC debit card is much more secure than using a card with a magnetic strip and signature.
Your new HSBC debit card can be used for purchases at retail outlets and at ATMs together with your 6-digit PIN. Please note that not all retail outlets are equipped to handle chip card transactions, and therefore you may be required to sign for the transaction instead of being asked to enter your PIN.
Contactless technology
This contactless payment method saves you time by allowing you to make small purchases at selected outlets by simply waving your card in front of a card reader. For extra security, you may occasionally need to enter your PIN or sign for the transaction.
Using your HSBC card abroad
Carrying your HSBC card is much safer than carrying cash and your pockets won't be weighed down with foreign currency. Here are some simple tips for carrying and using your debit or credit card overseas.
What to do before you leave
- Check the expiry date on your HSBC card.
- Make sure you have enough funds in your account or available credit limit.
- Update your latest contact details with us, so that we can get in touch with you easily.
- Contact us with your travel dates and destinations, so we can update our system.
- Write down HSBC contact numbers in case you need to get in touch while you're away.
Things to know while you're away
While using an ATM machine or when paying with your HSBC card abroad, be discreet while entering your PIN and aware of the people around you. Keep all receipts to check against your statements, and contact us immediately if you notice any fraudulent activity on your card(s).
Try not to keep all your cards in the same place – that way, should your wallet be lost or stolen, you won't lose everything. If your card is lost or stolen abroad, please call us immediately and report it to the local authorities.
Global Emergency Assistance
If you have lost your Visa card, Visa may be able to block your account, send a replacement card and provide emergency cash.
Things you should know
How to request a debit card
If you are registered for online banking, you can request a debit card or ask for a replacement online. You can also request a debit card using the HSBC Mobile Banking app using the "Send us a message" feature.
Frequently asked questions
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